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Frequently Asked Questions

Can purchases be applied to my Paychex account?

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Can you bill me?

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How do I check the status of my order?

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Why can't I use my full address in the Billing Address during checkout?

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Shipping

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Do you offer overnight shipping?

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Pricing and Availability

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Our business is tax exempt. Can we place an order?

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What does it mean to be tax exempt?

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What is included in the Labor Poster Service?

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Do you need industry specific posters?

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How do I know if my current Paychex posters are the most recent versions?

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How do I Read the QR Code?

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Are posters updated annually? How often do clients receive poster updates?

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Does Paychex Store offer foreign language versions of Printed Employment Posters?

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What size are the Poster Kits?

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I have payroll with Paychex. Don't I get the Paychex Employment Poster Service as part of my regular services? Why do I have to pay for additional posters?

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